Privacy Policy

Information Collection

At First American Ins, we collect information that you provide directly to us when you request a quote, sign up for an account, purchase a policy, or contact our support team. This information may include:

• Your name, email address, phone number, and mailing address
• Property details including address, type, and characteristics
• Payment information for policy purchases
• Communications you send to us through our contact forms or email
• Information about your device and how you use our website

We only collect information that is necessary to provide you with accurate quotes and reliable insurance coverage.

Use of Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Generate accurate home insurance quotes tailored to your property
• Process your policy applications and manage your account
• Communicate with you about your policy, claims, and account updates
• Respond to your questions and provide customer support
• Send you important notifications about policy renewals and changes
• Improve our website, services, and customer experience
• Comply with legal obligations and prevent fraud

Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Secure servers protected by firewalls and access controls
• Regular security audits and vulnerability assessments
• Limited access to personal information by authorized personnel only
• Staff training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but work diligently to maintain the highest standards.

Third-Party Sharing

We may share your information with trusted third parties only in the following circumstances:

• With insurance carriers to provide you with coverage options and underwrite your policy
• With service providers who assist us in operating our website and delivering services
• With payment processors to handle your transactions securely
• When required by law, such as in response to a subpoena or legal process
• To protect our rights, property, or safety, or that of our users

All third parties we work with are contractually obligated to protect your information and use it only for the purposes we specify.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

User Rights

You have the right to access, update, or delete your personal information at any time. You can:

• Access your account information through our website
• Request a copy of the personal data we hold about you
• Update or correct inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our services are not intended for individuals under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.